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PC
Management
Proactive
Monitoring & Maintenance
ITSmart knows that
the most important factor in the success of your business is minimal
technology downtime. Our
technology allows us to proactively monitor and resolve issues before
they turn into problems.
Patch Management
In order to make sure that your computers run without flaws or errors,
ITSmart will make sure that all the latest patches are installed on your
computers.
Anti Virus Software
Monitoring & Scanning
ITSmart will install and conduct all upgrades to your antivirus software
and install all security patches as soon as they are verified for safety
so that your company is up to speed with even the newest viruses out
there.
Spyware
Detection & Removal
ITSmart is constantly
updating its systems and antivirus software so that we can detect all
the different kinds of spyware out there.
We will monitor your computers to make sure all spyware that gets
through the firewall is detected and removed immediately.
PC
Performance Optimization
We make sure that your PC is
running at optimal speeds, and run checks on your PC to make sure that
its health is good and that everything is working just as it should.
Disk
Space Monitoring and Reporting
ITSmart will monitor
available disk space and assist you in maximizing your storage capacity
so you can hold as much as possible.
In the event that the disk space is close to being full, ITSmart
will contact you to increase space or remove files before it harms your
business.
Online
Asset Management
We offer archived and daily logs of all updates, asset information, and
service requests. We also
prove you with a tool to allow you to review what you have and how we
can work with you to utilize those assets to their full potential.
Online
License Management
We allow you to track your assets with online tools to ensure that all
your software has the proper licensing agreement.
VPN
Client Management
With a VPN you can access your network remotely and securely.
ITSmart will monitor your VPNs and manage them to make sure they
are secure and functional.
Data
Backup Services
We provide secure, bandwidth efficient, network-based Data
Protection Service for servers, PCs, and laptops.
Server
Management
Event
Log Monitoring
ITSmart will monitor all event logs and access logs to catch any
unauthorized access or potential problems before they affect your
business’ routine.
Log
Management
We categorize, store, and check all logs from backups to anti-virus logs
so that storage space is maximized and the disk space taken up by logs
is minimized.
Server
Availability Check
We will monitor the server to make sure that all your necessary server
utilities are up and running.
Service
Availability Monitoring
We will monitor the network to make sure that all your necessary network
services are up and running.
Disk
Space Monitoring
ITSmart will monitor available disk space and assist you in maximizing
your storage capacity so you can hold as much as possible.
In the event that the disk space is filling up, ITSmart will
contact you to increase space or remove files before it harms your
business.
Virus
Definition and Prevention
ITSmart will conduct all upgrades to your antivirus software and install
all security patches as soon as they are verified for safety so that
your company is up to speed with even the newest viruses out there.
Service
Pack Updates
We will install all Microsoft Service Packs so that all possible flaws
are fixed immediately.
Log
Maintenance
ITSmart will monitor all event logs and access logs to catch any
unauthorized access or potential problems before they affect your
business’ routine.
Server
Tuning and Cleaning
We will perform tune-ups on your server to make sure that it is running
at optimal conditions, and we will also do periodical cleanups on it.
User
Account Administration
With ITSmart’s 24/7 support, you can have user privileges and access
permissions added or removed with a simple call.
Security
Administration
ITSmart will ensure that the most up-to-date virus definitions and the
latest patches are installed on your server to protect your server from
all kinds of security threats.
Support
ITSmart offers 24/7 support in the forms of remote control support and
phone support so that any issues your employees have can be resolved
with a simple call. If
necessary, we will also dispatch technicians to your property to solve
any physical problems with the server.
Network
Management
Network
Device Monitoring
We will monitor the network to make sure that all your necessary network
devices are up and running.
Router
Management
ITSmart will monitor your router is configured correctly and allows your
system and network runs just as it should.
Firewall
Management
In order to keep up with the constantly changing threats from hackers
and dynamic network structures, it is important to have a properly
configured and well maintained firewall.
ITSmart ensures that your firewall effectively secures your
infrastructure.
VPN
Management
With a VPN you can access your network remotely and securely.
ITSmart will monitor your VPNs and manage them to make sure they
are secure and functional.
Asset
Management and Reporting
ITSmart will maintain your assets and also conduct reviews along with
lifecycle plans to make sure your business stays current and that your
employees are working with the best technology available.
ISP
Management
We will contact your ISP to solve any problems you may have and get
through the layers of customer service on your behalf so you can
concentrate on the running of your business.
Web
Host Support
We will assist you in any problems with your website and communicate
with your hosts should it be necessary.
Assigned
CTO
You will have a CTO completely dedicated to assisting your business
reach its goals who is available for any questions or plans you may
have.
Monthly
CTO Call
Your CTO will maintain correspondence with you and provide you with all
the reports and information you wish. The CTO will also be available for any planning you wish to
do for the future or simple discussion on ways for your business to
fully utilize its technology.
Business
Continuity Planning
We will assist you in designing a plan to continue your business
activities in the case of a severe disaster such as damage to buildings
and technology.
Annual
Technology Assessment
ITSmart will evaluate and assess all your technology on a yearly basis
so you know what you have and what you need to upgrade for the coming
business year.
Unlimited
Purchasing Support
ITSmart offers full purchasing support to assist you in making choices
that will best enhance your business and be best suited to your goals.
We will also find you the best-quality products at the lowest
prices on the market and install it on your premises.
Project
Research and Proposal
As the leader of your business you have enough to worry about without
having to fret over all the little technology projects going on in your
business. ITSmart oversees
and manages these projects from the planning stages all the way to the
completion of the project.
IT
Vendor Management
ITSmart will manage all of your IT vendors so that you can obtain all
your technology through one point of contact.
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